> ## Documentation Index
> Fetch the complete documentation index at: https://docs.pingnetwork.io/llms.txt
> Use this file to discover all available pages before exploring further.

# FAQ

<AccordionGroup>
  <Accordion title="What is Ping?" defaultOpen="false">
    Ping is a decentralized bandwidth infrastructure that will revolutionize how internet resources are shared and utilized. Our network will enable users to monetize their unused Internet connection while providing businesses with scalable, cost-effective networking solutions.
  </Accordion>

  <Accordion title="How to earn Ping Points?" defaultOpen="false">
    In Season One you earn 1 Ping Point every 10 minutes while connected to Ping VPN — tracked automatically.
  </Accordion>

  <Accordion title="Can two people with different accounts use the VPN on the same network?" defaultOpen="false">
    Yes! Each account tracks points separately, even on the same network.
  </Accordion>

  <Accordion title="Am I able to use Ping on multiple devices?" defaultOpen="false">
    Yes, Ping supports both desktop and mobile devices, allowing you to participate from multiple devices on the same network.
  </Accordion>

  <Accordion title="Can I create multiple accounts?" defaultOpen="false">
    No, multiple accounts per user will not be permitted. This policy helps maintain network integrity and fair reward distribution.
  </Accordion>

  <Accordion title="What are Ping Points?" defaultOpen="false">
    Ping Points track your contribution to Ping Network. They reflect how actively you're supporting the protocol — whether by using the app, inviting friends, or joining events. Points are the foundation for seasonal rewards and your future participation in the network.
  </Accordion>

  <Accordion title="How will Ping protect my privacy?" defaultOpen="false">
    * Advanced encryption and privacy protocols will secure all network activities
    * Multi-layered security architecture will protect user data
    * Users will have complete control over their bandwidth sharing preferences
  </Accordion>

  <Accordion title="How will Ping utilize my bandwidth?" defaultOpen="false">
    Your shared bandwidth will support:

    * **VPN Data Routing**
    * **AI Model Development**
    * **Decentralized Content Delivery**
    * **Any bandwidth-heavy usecase**
  </Accordion>

  <Accordion title="Where can I get support?" defaultOpen="false">
    Join our [Discord community](https://discord.gg/pingnetwork) for assistance and updates
  </Accordion>

  <Accordion title="Is my personal information safe?">
    Yes! Your privacy is our highest priority.

    * Our system is designed with distributed knowledge approach - neither we or node operators have no possibility to track your browsing activity or collect personal data
    * Only your unused bandwidth will be utilized, completely separate from your personal internet activity
    * We implement industry-leading security standards and regular system audits to ensure data protection
  </Accordion>

  <Accordion title="Where is the team from?">
    We’re a global team — with members in Argentina, Europe, and South Asia.
  </Accordion>

  <Accordion title="Does VPN store my logs?">
    No. We don't keep any logs.
  </Accordion>

  <Accordion title="I deleted my account, how to recover it?">
    Sadly, we can't recover your account.
  </Accordion>

  <Accordion title="What’s the roadmap of Ping Network?">
    There’s no fixed timeline, but we’ve publicly announced the seasonal rollout. Read more about seasons [here](https://x.com/PingNetwork_io/status/1922690198548181271).
  </Accordion>
</AccordionGroup>